Privacy Policy

Last Updated: June 1, 2024

At ArtisticSoul ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website artisticsoul.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected to the Site.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we collect may include:

1.1 Personal Data

When you visit our Site, we may collect personally identifiable information, such as your:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (for purchases or donations)

1.2 Derivative Data

When you access our Site, our servers may automatically record information that your browser sends. This data may include:

• Your IP address
• Browser type and version
• Operating system
• Pages you visit
• Time and date of your visit
• Time spent on those pages
• Other statistics

1.3 Financial Data

If you make purchases through our Site, we may collect financial information, such as data related to your payment method (e.g., credit card number, bank transfer details). We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

1.4 Social Media Data

If you choose to connect your account with us to a third-party social media account (such as Facebook, Twitter, or Instagram), we may access information about you that you have made available on those social media accounts, including your name, email address, profile picture, and other public information.

2. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Create and manage your account
• Process transactions
• Send you emails about our products, services, and events
• Respond to your inquiries and provide customer service
• Administer contests, promotions, surveys, or other Site features
• Deliver targeted advertising, newsletters, and other information about our offerings
• Improve our Site, products, and services
• Monitor and analyze usage and trends to improve your experience with the Site
• Notify you of updates to our Site
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

3. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Site to help customize the Site and improve your experience. By using the Site, you agree to our use of cookies.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. For more information about cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

3.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site.
• Marketing Cookies: These cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
• Preference Cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

4. Third-Party Websites

Our Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should familiarize yourself with the privacy statements of these websites.

We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take steps to secure your information, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

In the event we become aware of a data breach, we will notify users and authorities as required by applicable laws.

6. Children's Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect information from children under 16. If you are under 16, please do not use the Site or provide any personal information to us. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can delete the information.

7. Your Rights Regarding Your Information

7.1 Access, Correction, and Deletion

You have the right to access, correct, or delete your personal information. You may review, update, or request deletion of your personal information by contacting us using the information provided below.

7.2 Marketing Communications

You can opt out of receiving our marketing emails at any time by clicking the "unsubscribe" link in the emails or by contacting us using the information provided below. Even if you opt out of receiving marketing communications, we may still send you non-marketing communications, such as those about your account or our ongoing business relations.

7.3 Cookies and Similar Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

7.4 Your Rights Under GDPR (for EEA Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal data
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

7.5 Your Rights Under CCPA (for California Residents)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

• The right to know about personal information collected, disclosed, or sold
• The right to request deletion of personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will either delete it or anonymize it.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us